Need assistance? Click the discord icon on the top right to join our discord server and create a support ticket! We guarantee we will get back to you in no time, with an average response time of around 1 hour! Alternatively, you can send us an email to support@smp.cafe.

All products are sold by PayNow.gg, our authorized reseller and official Merchant of Record. They handle all sales, payments, and order fulfillment.

All payments are final and non-refundable. Attempting a chargeback or opening a PayPal dispute will result in permanent and irreversible banishment from all of our servers, and other minecraft stores.

It could take between 1-20 minutes for your purchase to be credited in-game. If you are still not credited after this time period, please open a support ticket on our discord server with proof of purchase and we will look into your issue.